Two or three months ago, I noticed that Dell had issued a recall on some of its power adapters, including a model that I happened to own a few of; one came with the laptop, and two more I got second-hand when I was replacing the first because of a fraying wire near the connector.
So I went to the aforementioned recall site, entered my information and clicked through to the end, where I got a confirmation. But wait, I wondered, I’ve got a new address; did I get that right? So I clicked back, and then forward again. A few weeks later, I hadn’t seen them yet, so a month and a half ago I called Dell at the number they listed, and asked why I hadn’t received my order yet. They took my e-mail address, and said they’d look into it.
Today, I received nine brand-new Dell laptop power adapters in the mail.