“Mr. Madison, what you’ve just said is one of the most insanely idiotic things I have ever heard. At no point in your rambling, incoherent response were you even close to anything that could be considered a rational thought. Everyone in this room is now dumber for having listened to it. I award you no points, and may God have mercy on your soul.”
- The Principal, Billy Madison
Whenever I talk to the people at Future Shop or Best Buy, I think of that line. Don’t talk to the staff in the big-box stores; if they understood how the technology works they wouldn’t be working for Best Buy, full stop. The knuckle-draggers at The Source, though, tonight they’ve taken it to a whole new level.
The Source, by Circuit City. The artist formerly known as Radio Shack; brand new name, same blank stare.
I bought an answering machine last night from The Source, and when I got it home, I found out that the power supply that was in the box was not only the wrong one, but it was an obviously old, second-hand thing from a different manufacturer that looked like it had been gnawed by rats five years ago. On closer inspection, the box had obviously been re-shrinkwrapped, so this was not an accident; this was deliberate.
Returning it to the store tonight, the guy behind the counter fished out another answering machine of the same kind, and instead of replacing the whole thing, opened that box up and pulled out the power supply, putting it into my machine’s box. And then he sent me on my way, tucking the old rat-eaten power supply into the newer box as I left. So this is going to happen to somebody else soon.
Keep the receipt on those rare occasions that you absolutely have to deal with these bastards, is all I’m saying. Not absolutely necessary? Avoid.