You are in a room. It is cool and brightly lit. There is a phone here. There are many machines here, with green lights. They are humming. There is one machine here with a red light. The red light is blinking. It is making no sound.
> look at machine
The machine has a red light on it. It is silent. The light is blinking.
> fix machine
The machine is under warranty. Are you sure you want to do that?
> look on machine
There is a service agreement here. It says “4 Hrs.”
> use service agreement.
Nothing happens.
> use service agreement on phone.
The service agreement slides off the phone and onto the floor.
> pick up service agreement
You pick up the service agreement.
> Look in service agreement.
You see a phone number here.
> use phone number
You dial the phone number. You are now on hold.
> wait
Nothing happens. You are on hold.
> wait
Nothing happens. You are on hold.
> wait
A strange voice speaks to you from the phone. You do not understand what they are saying.
> use service agreement on phone
The strange voice gives you an incident number and hangs up.
> wait
You hear only a dial tone.
> hang up phone
You hang up the phone.
> wait four hours
Nothing happens.
> wait four hours
Nothing happens.
> wait four hours
Nothing happens.
> use phone number
You dial the phone number. You are now on hold.
> wait
Nothing happens. You are on hold.
> wait
Nothing happens. You are on hold.
> ait
A strange voice speaks to you from the phone. You do not understand what they are saying.
> use incident number on phone
A strange voice speaks to you from the phone. You do not understand what they are saying.
> use service agreement on strange voice
You hear a click, then a hum. A new voice speaks to you from the phone. It asks what time zone you are in.
> hang up phone
You hang up the phone
> exit room
The red light is still flashing. Are you sure you don’t want to think about that?
> exit room
The red light is still flashing. Are you sure you don’t want to think about that?
> think about that
A thought bubble appears above your head.
> read thought bubble
It says “There are only two paths an unhappy customer can take.”
> exit room
There are two exits. Please be more specific.
> look at exits
One is labelled “no longer unhappy”. The other is labelled “no longer a customer”. You hear the phone ringing.
> exit room
There are two exits. Please be more specific. You hear the phone ringing.
2 Comments
Sir,
A Perfect implementation!
Don’t forget to look under the rug.
What a nostalgia rush…